Structured Cabling – GAP ENTERPRISES

Google Reviews

    
 
 
        
   Brian Naugle 
 2023-08-18
 
 
  All computer repairs, diagnosis, custom builds, Etc they do amazing work. Highly recommended 10/10
  
 
       
   Nancy Stahly 
 2023-07-30
 
 
  I will be forever grateful to the wonderful people at Epoch IT.  My laptop was hacked and I searched for computer services and saw Epoch listed.  I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc.  She assured me Epoch would be happy to make it all better.  No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive.

I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle.  Matt and Doo Yen were wonderful.  So pleasant and patient which is exactly what I needed.

This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine.  Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one.

I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending.  Thank you Matt and Doo Yen for keeping my spirits up and saving the day!
  
 
       
   Latissimus65 
 2023-07-27
 
 
  Would recommend Epoch IT for any of your PC needs! It was a pleasure working with Matt. Great communication, very knowledgeable, quick service, and a personable guy.
  
 
       
   Rey 
 2023-07-26
 
 
  The best service possible! The staff is really down to earth and quick to reply. Great deal for the quality you get. Procured a battery as well as replaced a laptop battery for me with turnaround 2-3 days :D I will definitely be back if I have any more issues.
  
 
       
   Philip Miller 
 2023-06-21
 
 
  Brought a laptop with a cracked screen & touch screen not functioning.  They quoted me a fair price and had it fixed within a few days ( they had to wait for a new screen to be delivered). It worked fine for the most part for two to three days and then stopped working. I called them, and they had me bring it in. They contacted the company they ordered the screen from and handled everything directly they got the screen replaced and fixed the laptop again without any additional charges. Paid exactly what they estimated on the first phone call. The laptop has been working perfectly for several weeks. Thank you all so much! Highly recommend them good quality work and great customer service, very friendly.
  
 
       
   sam niedbala 
 2023-05-21
 
 
  A few weeks ago one of our macs was hit with an email that could have caused a big big problem. The folks at Epoch took a look and realized it was an easy fix. They did not charge us and were just happy to be be of help. Local folks helping each other. Give them your business next time you need help!!
  
 
       
   Jack 
 2023-04-29
 
 
  Epoch was referred to us by a former colleague of mine and has lived up to all expectations thus far. Their team is highly professional and very patient in making sure we understand all the information and recommendations regarding our environment.
  
 
       
   Danielle Nesbit 
 2023-03-22
 
 
  This place is awesome! Originally I had called regarding a malfunctioning of my laptop screen and the woman who I initially spoke to instructed me on some tips and tricks to do over the phone to help diagnose the issue. When I finally brought the laptop in for them to run diagnostics, they reassured me in their process and what to expect. Matt was fantastic in communication and even had my laptop up and running literally within the hour! Would highly recommend them for all your IT needs! ⭐️⭐️⭐️⭐️⭐️
  
 
  
  
 
 
   Google rating score: 4.8 of 5, based on 151 reviews